SERVICES & SUPPORT

At EFI-Solutions, we believe that quality products deserve impeccable service and unwavering support.  Beyond the tangible systems and applications, it is our end-to-end services that create a seamless experience for our customers. Our commitment extends beyond the sale, ensuring that every stage of your journey with us is smooth, efficient, and tailored to your specific needs.

Our comprehensive range of services and support is designed to complement our products, ensuring that they work optimally within your systems and processes for years to come:

Field Service: Our hands-on approach means we're there when you need us. Our skilled field teams are equipped to tackle on-site challenges, ensuring that your systems are always up and running.

Station Delivery: We understand the importance of time. Our prompt and safe delivery service ensures that your products reach you on time, as scheduled and when needed, in pristine condition, ready for installation.

Station Design: Every water system is unique. Our design team crafts tailored solutions, ensuring that our products integrate seamlessly with your existing infrastructure while maximizing efficiency and minimizing costs.

Station Installation: Proper installation is the bedrock of performance. Our seasoned technicians ensure that every product is installed with precision and care, guaranteeing optimal functionality and longevity.

Customer Support: We pride ourselves on our helpful, responsive and knowledgeable customer support. Whether you have a technical question or need operational assistance, our team is just a call away.

Records Retention: We permanently maintain our job files, for each of our projects, indefinitely.  That means that long after the warranty expires, and the O&M's may or may not be available, there will still be a reliable source for support, technical information and replacement parts for your station.  In most cases, we can generate duplicates of the original O&M manuals if needed.

Turnkey Solutions: From concept to installation to startup and commissioning, our turnkey services offer a hassle-free one-stop experience. We handle every aspect of your project, ensuring that your final system is perfectly attuned to your requirements and ready to go into service.

In-house Water and Electrical Performance: Our in-house checks and tests ensure that every system operates at peak levels.  Regular performance reviews guarantee that efficiency is maintained over time.

Rehab Services: Systems can face wear and tear over time.  Our Rehab Services breathe new life into your water systems, restoring them to their prime operational levels.

Scada & Telemetry: In this digital age, real-time monitoring and control are paramount. Our advanced telemetry systems offer you complete oversight, ensuring that your operations run smoothly 24/7/365.

EFI-Solutions is not just about products; it's about comprehensive support, from installation to telemetry. If you need service and support in any water-related project. Give us a call at 618-533-1351 or contact us.